"You'll miss the best things if you keep your eyes shut."

Dr Seuss

 TERMS & CONDITIONS 

This confirms the following goods hired by miniMEdoha are received in excellent condition, are clean and undamaged. As the hirer of the goods you agree to return them in the same condition (obvious wear and tear from little hands is understandable) However, rips, tears and irreparable damage or loss of items is not and therefore carry a QAR damage/replacement fee.

 

In this agreement, “you” are the “Customer”. “We” and “us” are “miniMEdoha”. “The equipment” means all or any of the items hired by you from us. You will be deemed to have read and accepted these Terms and Conditions (the “Terms and Conditions" and or “Terms””) when you confirm an order for the hire of products and or any equipment (the “Products”) and by making payment. Once we have accepted and confirmed your order there will be a binding contract between you and us for the hire of the Products on these Terms. No variation of these Terms and Conditions will be effective without our agreement in writing.

UPDATED: 11 MARCH 2019

Corona Virus (COVID19)

With the current global situation we are aware that travel plans can change very quickly. As the Customer you are liable for returning any goods taken out of the country. For example, if you hire a travel stroller and find yourself in quarantine on return it is still your responsibility to arrange for the safe return of the stroller or pay for the extra hire period. Likewise, if you are out of the country and cannot return then again, you are liable for covering the extra hire period when it is in your possession. You can also use courier services like DHL to return goods to us as your own expense.

 

Payment and Confirmation 

After receiving your online booking request we will send you confirmation by email within 24 hours to confirm availability of your order. This confirmation shall be checked thoroughly by you and any errors or queries notified to us within 48 hours of receiving such confirmation. If we receive no such notification we will assume the details of the confirmation are correct and delivery will be effected as agreed.

We agree to hire the Products to you subject to availability and as specified in our confirmation email at the hire cost agreed. Payment of the full hire cost, must be made in QAR cash upon delivery.

 

Prices, Delivery and Collection Services

  • We will deliver the Products at a time convenient to both parties on the first date of hire or earlier by agreement.

  • We will collect the Products on the agreed date at a time convenient to both parties.

  • The Customer understands that delivery and collection time frames are not guaranteed, and may change, we will always communicate when we leave the Al Waab area via What’s App but Qatar traffic can be unpredictable!

  • You are responsible for checking the Products immediately upon delivery and will sign to confirm what is received and that the products are undamaged, in good working order and fit for the intended purpose. 

  • Where applicable instruction manuals and videos are available on our website, and you are responsible for reading these carefully prior to using the Products and for complying with these instructions whilst using the Products. We are not liable for any mistakes written in them.

  • All hired Products must be ready for collection on the return date listed on these Terms and in good clean condition (to our satisfaction).

 

Damages and Sanitary Conditions

  • Risk of damage to or loss of any Products will pass to you when the hired Products are delivered to you.

  • The hired Products must be returned in the same condition as they were handed to you (considering fair wear and tear).

  • If Products are not returned in the condition in which they were hired to you, for whatever reason, we reserve the right to charge the following:

    1. If the Products are returned excessively soiled or stained (not limited to vomit, chewing gum or candy, stickers, crayons, markers, urine, fecal matter or any difficult to remove substance, or any item returned with an odour resulting from cigarette smoke), miniMEdoha require a cash payment of QAR200 cleaning fee payable on collection.

  • Products must be returned with all accessories, manuals and parts intact and in proper working order.

  • Any Products that are returned with:

    1. Rips and tears that can be fixed QAR500 to be paid in cash on collection of goods to miniMEdoha.

    2. Damage to wheels, chassis, missing parts, loss, theft or irreparable damage will be charged at QAR1,000 to be paid in cash on collection of goods to miniMEdoha.

  • You have full responsibility for the care and safekeeping of the Products and they will be retained in your possession and under your control at all times.

  • You are responsible for ensuring that the hired Products are used in a safe and sensible manner, used only for the purpose for which they are supplied and in accordance with the manufacturer’s instructions and miniMEdoha’s instructions, where necessary.

  • Where the Products have become unsafe, damaged or in any way faulty, you must immediately cease using them and notify us.

  • It is your responsibility to provide adequate supervision where appropriate.

 

Liability

  • For the avoidance of doubt, we act solely as a supplier of the Products on our website (www.minimedoha.com) and, as such, are not responsible for any defects, faults or issues with the Products as a result of their manufacture.

  • You agree to hold harmless and indemnify miniMEdoha, its owners and affiliates, from any liability, injury, death, property loss or damage including financial responsibility which may result directly or indirectly from the use of the Products.

  • You also agree not to hold miniMEdoha and its owners liable against any and all claims, liabilities, including negligence, liabilities, demands, actions, suits and proceedings, losses, costs, penalties, and damages, connected with, or resulting from the manufacture, selection, hire, purchase, delivery, possession, condition, use, operation, handling, transportation, or return of the Products.

  • We, the owners are not responsible for any injury, death, property loss or damage including financial responsibility which may result directly or indirectly from the use of the rental Products.

  • Any failure by us, to enforce any or all of these conditions shall not amount to, or be interpreted as waiver of any of our rights.

  • The Customer agrees to follow any and all manufacturer directions, warnings and guidelines for the Products hired. This includes any and all safety recommendations given by the manufacturer. The Customer also agrees not to exceed weight or other limits recommended by the manufacturer. The Customer acknowledges when they have accepted the hired Products it is their responsibility to keep the child safe.

  • Furthermore, we are not liable for injury, death, property loss or damage including financial responsibility incurred or suffered:

 

  1. as a result of a Customer failing to follow the relevant manufacturer’s instructions for any of the Products hired;

  2. as a result of a Customer failing to follow the relevant government (or other third party) guidance as provided on our website in relation to particular Products;

  3. following delivery of the Products to the delivery location. For the avoidance of doubt, the Customer is responsible for the Products once they are delivered to the delivery location or collected, whether they are received by the Customer themselves, a host/concierge service, reception worker or other individual who may be receiving deliveries at the delivery location or collecting; or

  4. as a result of any incorrect choice of Products based on a child’s age or size or the incorrect installation or fitting of any Products (as applicable) following delivery or collection. In the event that you seek our advice as to how to fit, install or use any of our Products we will provide you with general guidance on these processes but note that this is not to be relied upon as professional advice and we are not responsible for any loss or damage, injury, death and or including financial responsibility incurred as a result of any direction given to you by us in this regard.

 

Cancellation / Refunds

  • Once items are delivered and payment is made for the set period of hire there will be no refund if you change the required hire date and the term becomes shorter.

 

General Other

  • miniMEdoha hereby makes no warranties with respect to the Products and miniMEdoha.com, specifically disclaims all warranties, whether express or implied.

  • We, the owners cannot accept responsibility for any failure or delay on our part to fulfil our obligations where such failure/delay is caused by circumstances beyond our control.

  • All Products supplied to you shall remain the property of miniMEdoha.com.

  • All features, content, specifications, Products prices and images described or depicted on this website are subject to change at any time without notice.

  • From time to time, the miniMEdoha.com website may contain links to other websites that are not owned, operated or controlled by miniMEdoha.com. All such links are provided solely as a convenience to you, we, our employees, owners and affiliates are not liable for any mistakes written in them.

  • If you use these links, you will leave this website. We are not responsible for any content, materials or other information located on or accessible from any other Website. miniMEdoha.com owns the copyright for all content on this website, unless stated otherwise. We reserve the right to add or remove material, and correct errors.

  • All personal information we collect about you passes through our secure server. We will keep all your personal information confidential. We will not sell or give any of your personal information to a third party without your permission.

 

Prohibition Against Sale / Sublet

  • You agree not to sell, sublet, assign or in any way transfer the Products, or allow them to be seized in satisfaction of your debts or for any other legal process, and you will pay us for all costs, claims, damages and expenses that we suffer as a result of your breach of this agreement.

 

Complaints

  • In case of any complaint in relation to our Products or services, you must contact us on info@minimedoha.com as soon as possible. We will aim to respond with an appropriate solution within 2-3 working days.

 

Governing Law and Jurisdiction

  • These Terms are governed by and shall be construed in accordance with the laws of the Qatar. All disputes arising out of or in connection with these Terms shall be submitted to the jurisdiction of the Qatar courts.

©2018 by miniMEdoha. All rights reserved. Created by R. L..